Frequently Asked Questions

When will my order be fulfilled? 

We are hard at work preparing for launch and anticipate shipping preorders in early September! You'll receive a notification when your order has shipped or is ready for pickup.

Do you offer local pickup?

Yes, we offer a local pickup option for those in Chicago. We are still figuring out the exact date, time, and location, but plan to offer multiple dates and times in different parts of the city. 

Will my chocolate melt in the mail?

We take the most care when packing and shipping orders to prevent melting. Our no melt guaranteed means that if it does melt, we will replace your order at no cost.